Privacy Policy

PRIVACY POLICY

Last Updated: June 2026

At Lumia Home, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information
• Order history
• Device and browsing information

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Improve our website and services
• Send order updates and shipping notifications
• Send promotional emails (only if you choose to receive them)
• Prevent fraud and protect our business

3. Payment Security

All payments are processed securely through trusted third-party payment providers. We do not store or have access to your complete payment information.

4. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You may disable cookies through your browser settings at any time.

5. Sharing Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers that help us operate our business, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Marketing and analytics services

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion of your data
• Withdraw marketing consent

To exercise these rights, please contact us.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Lumia Home

Email: dals@theridgelab.com   / dals001@outlook.com

Whatsapp:8613329695551

Address: Xingyi, Guizhou, China